Email/Text Message Account Notifications
The City of Starke now offers email and text notifications for utility accounts, including alerts for balance changes, due payments, delinquent accounts, and autopay reminders.
To sign up, log in to your account and manage your preferences, or complete the downloadable form and return it in person, by mail, or email to customerservice@cityofstarke.org.
Click here to download the sign-up form.
Note: All bills are late on the 22nd of every month and failure to receive notification of bills is not justification for late or non-payment of bill.
2022 Annual Water Quality Report
The City of Starke, Florida’s oldest municipal utility, offers electric, water, sewer, garbage pick-up and natural gas services for our residents. It’s the mission of the city to provide accurate utility bills in a timely manner to our residents with quality customer service. Please be advised that the City includes all of the services you receive on your utility bill. This includes your electricity costs as well as those for water and sewer usage, in addition to garbage services.
Learn more about your utility bill and on ways to save energy below!
Services Menu
Medical Essential Service Form
Connect/Disconnect Service Guide
Contract for Utility Services Form
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FAQ’S
Is my bill correct? It seems high
There are several reasons why a bill might seem high.
First, consider weather conditions that might have caused an increase. Over the hotter parts of the summer and colder parts of the winter, energy consumption rises dramatically with the use of heating and cooling systems.
Secondly, examine possible equipment problems. Culprits include leaks from faucets, pipes or the water heater; heating and cooling system problems such as leaking ductwork, compressor malfunctions, a system low in coolant, or a system that is heating and cooling simultaneously.
If you’ve checked these items and continue to have an issue, please contact our Utilities Department.
What is the Power Cost Adjustment on My Bill?
The Power Cost Adjustment on your City of Starke Utility Bill reflects the increases/decreases in the utility’s cost of power purchased wholesale from the Florida Municipal Power Association. The fluctuation in the Power Cost Adjustment is largely caused by changes in the cost of fuel for generation.
How is the Power Cost Adjustment Calculated?
Each month’s Power Cost Adjustment is established on the first billing day after management’s review of FMPA’s latest billing and projected power costs for the month.
The Power Cost Adjustment on an electric bill statement is computed by multiplying the amount charged or credited by the number of kilowatt hours used. For example, if the amount charged is .03540, and 1000 kWh was used during the billing period, the Power Cost Adjustment would be a charge of $35.40.
Address
Utility Customer Service Office
209 N. Thompson Street, Starke, FL 32091
Maintenance Yard
601 N. Orange Street, Starke, FL 32091
For Emergencies, Dial 911
After-Hours Utilities Outage Number
904-966-6161
The Utility Services Department is under the supervision of the General Manager for Public Works.
The Utility Billing Department is under the supervision of the Chief Administrative Officer.